Terms & Conditions for Visit Somerset 2009 Booking Form

LEGAL STATEMENT FOR SUBMISSION OF INFORMATION TO TOURISM PROMOTERS

Code of Conduct

Only those establishments that agree to use their best endeavours to meet the following requirements may be eligible to participate in marketing and publishing activities undertaken by Somerset Tourism (acting for theVisit Somerset partnership), Visit Britain and Area Tourism Partnerships:

To fulfil all appropriate statutory obligations.
To have Public Liability Insurance.
To maintain their buildings, their fixtures, furnishings, fittings and decor in sound and clean condition and fit for the purposes intended.
To observe the following Code of Conduct:

To ensure high standards of courtesy and cleanliness, catering and service appropriate to the type of establishment.
To describe fairly to all visitors and prospective visitors the amenities, facilities and services
provided by the establishment, whether by advertisement, brochure, word of mouth or any other means. To allow visitors to see accommodation, if requested, before booking.
To make clear to visitors exactly what is included in all prices quoted for accommodation, meals and refreshments, including service charges, taxes and other surcharges. Details of charges, if any, for heating or for additional services or facilities available should also be made clear.
To adhere to, and not to exceed, prices current at time of occupation for accommodation or other services.
To give each visitor, on request, details of payments due and a receipt, if required.
To deal promptly and courteously with all enquiries, requests, reservations, correspondence and
complaints from visitors.
To allow a Somerset Tourism (Acting for the Visit Somerset partnership) representative reasonable
access to the establishment on request, to confirm that the Code of Conduct is being observed.

Data Protection

I understand that the information I have provided within this questionnaire may be used for the selected purposes outlined below:

Contact information will be used by Somerset Tourism and their local authority tourism partners (including Visit Britain and Quality in Tourism) to contact me on a regular basis to ensure that address and contact records are accurate (including by phone, sms, email, post or fax).

The information provided within the questionnaire and any images that you provide will be processed for use in the Somerset Tourism web system for the purpose of advertising your business to a wide potential customer base and to service enquiries from the public and third parties.

The information you provide may also be processed for inclusion in tourism publications and websites; statistical analysis; the promotion and sale of tourism services; customer service; administration monitoring; tracking and recording participation in projects and publications. The information held within the Somerset Tourism system will be made available to registered users and other users as specified above through password enabled web access. The full details provided in your questionnaire are accessible only by Somerset Tourism, our tourism partners.

Somerset Tourism (and their tourism partners) set out in the data protection statement (hereafter "the tourism promoters") do not guarantee that the information supplied by your organisation (hereafter "you") in the questionnaire will be published or used in the form that you have submitted, or at all. If your information is used, the tourism promoters will make every reasonable effort to ensure accuracy but will not accept liability of any kind arising from, or in connection with, the use or publication ofthe information either by themselves or third parties, including as a result of any error or omission on the part of the tourism promoters.

The tourism promoters expressly reserve the right, in their absolute discretion, to refuse or withdraw your eligibility to participate in any of their marketing or publishing activities. In consideration for any decision by the tourism promoters to allow your participation in any of their marketing and / or publishing activities, you agree to comply fully with all of the requirements listed in this document under the Code of Conduct.

By signing the booking form, you warrant that the information you have provided is true and accurate and, if published, will not constitute an offence under the Trade Descriptions Act 1968 or the Consumer Protection Act 1987. Your signature also constitutes agreement to indemnify the tourism promoters against any and all liability, loss, damage, costs and expenses which the tourism promoters may suffer as a result of a third party alleging that the tourism promoter's use of any information provided by you constitutes an infringement of that third party's intellectual property rights.